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How To Make An Apple Genius Bar Appointment
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Click on the get help now link and select a device or apple service.
Can i make a genius bar appointment online. You can tap on how can we help you. Select the desired support topics and questions and then click on the make a genius bar reservation link. In addition to the genius bar for hardware repairs you have more immediate support options.
For some topics the apple site doesnt offer a genius bar appointment as an option. Open your browser and go to the apple support website. You can use these options or if you really prefer an in person appointment just select the topic is not listed in step 2 above.
You can make an appointment online before you come in the store. This article makes easier for you on how to make a genius bar appointment. Get your questions answered by an expert via phone chat email or even twitter.
People are trained by an apple employee at the genius bar at the apple store in grand central terminal on march 14 2013 in new york new york. Choose a time youd like to make your appointment for and then tap select day time. You must go through their triage process though apple support whats the problem etc.
You can also set up an appointment online using your mac or any other device with an internet connection. This page provides details for getting help via chat a phone call or email if. How apple is offering customer support.
Look over your reservation and make sure everything looks right. Select the device youre having problems with. Once you choose to take it in the genius bar option should be available.
7 secrets of the apple genius bar everybody should know. For getting the right support heres a genius idea. How to make a genius bar appointment from your web browser.
Genius bar appointment via the web site without downloading and installing an app you can also get an appointment via the apples support web site. Type your support issue into the search bar or click the device or service you need help with. The people staffing apples genius bar the companys in store customer support center seem like an affable lot.
Instead it suggests a phone call or online chat with apple support. Tap on genius bar. You need to pick a hardware problem something that will invariably result in options to either call or take it in for service.
If your iphone or ipad is broken or you dont have one and you cant use the apple support app dont worry. From setting up your device to recovering your apple id to replacing the screen apple support has you covered. Apple has of late changed genius bar appointments making the process of getting expert help in person frustrating and confusing.
Ive done it repeatedly.
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